open all hours dvd

Scheduling and planning for Your Daily Business.

Once you get established with a few clients, it’s easy to find your schedule either keeping you insanely busy
or insanely bored. There doesn’t seem to be much in the middle, which is your ideal. So this month I’m giving
tips on how to schedule your workload out. This site has more information All Business Hours.

First of all, never go over 30 hours a week with scheduling your clients. So make sure you account for that in
creating your hourly rate. Why? Well, two reasons. One, this allows you the opportunity to be flexible with
your ongoing current clients if they need more from you one week than they normally do. They will appreciate
that, and their loyalty to you will increase.

Also, it allows you time for one-time projects that might drop in sporadically (and with minimum charges on
those they usually turn out to be very profitable). This also gives you time to handle some of your business
administrative functions (billing, record keeping, etc.) during normal business hours so you are not up late at night or weekends when you should be spending time with family.

Next, make sure your contracts all state that normal business requests must be scheduled 48 hours in
advance. This way, when someone calls and says, “Heather, are you available to work with me on a project
on Friday?” on a Wednesday, you can open your calendar and schedule appropriately.

Many clients will try to treat you like an employee–requesting same day if not immediate turn arounds. This is your time to remind them that while you do try to process same day requests, you do require a 48-hour notice for all normal business requests and that rush fees can apply if they need things done sooner.

Now, I’m pretty flexible with most of my clients, because I understand that things DO come up as a surprise now and again. So most of the time I don’t charge a rush fee for doing work the same day or in less than 48 hours from request unless they either are abusing this by constantly wanting things done same day or I’m that busy that I can’t process their requests same day unless I work until midnight. Those two times, I will tell them that if I do their work, I will require a rush fee in addition to normal hourly rates. Always keep an electronic and a paper copy of your calendar. Technology is great, but you never know when it will decide not to function anymore! Even if I know a phone call or project will only take 30 minutes or so, I go ahead and block an hour in my schedule just in case something goes wrong, or the client requests changes afterward.